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FAQs

It takes Tippy:
- 2 to 5 days to deliver within Australia,
- 4 to 6 days to New Zealand,
- 6 to 13 days to North America, Western Europe, Asia and the Pacific,
- 10 to 15 days to the rest of the world.
Delivery in Australia is $8.00. Delivery outside Australia is AUD$13.45.
You will receive an email with tracking details following your purchase. Contact us at [email protected] if you have any issues.
You may be able to customise your story by using the editing function with a current
Weaverbirds story. Otherwise please contact us at [email protected] to see if
Tippy has a story that is just right for you in his nest.
If you find an error in your story please contact us at [email protected] and
Tippy will try and help. For further information refer to our terms and conditions.
If your story arrives and it is damaged please contact us at [email protected]
and Tippy will try and help. For further information refer to our terms and conditions.
We love Tippys' activities. Check out the other activities in our support resources. Feel
free to contact us at [email protected] and let us know what you are looking
for and we will see what Tippy has in his nest.
The aim of your Weaverbirds story is not to take the place of therapy or provide an all-
encompassing solution to processing an emotional topic, but to certainly provide a clear,
straight-forward starting point.

If you are unsure, or concerned about your child please seek professional help. Often
schools, family friends, or GPs are able to recommend a Child Psychologist in your local
area, otherwise you can contact a relevant professional body such as the Australian
Psychological Society.

When to access more help?
- If you are concerned about the safety of your child.
- If your child’s response seems out of proportion to the situation, or if their struggles
seem to be continuing for a long time without improvement.
- Other signs it may be time to seek professional help include symptoms of anxiety or
depression

Just as your child may be suffering, you may be suffering too. If you are finding it
difficult to cope with the daily demands of life, it is important that you seek help so
you can be the best possible resource for your child.

Get Support

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